If you're an FBA seller, Amazon might owe you money—and you may not even know it. Every day, inventory is lost, damaged, or mishandled in fulfillment centers. But Amazon doesn’t always refund you automatically.
That’s where Amazon reimbursement services come in.
Let’s explore what these services are, what they cover, and how they help Amazon sellers recover lost profits.
✅ What Are Amazon Reimbursement Services?
Amazon reimbursement services are professional solutions (manual or software-based) that help sellers claim money Amazon owes for:
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Lost inventory
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Damaged goods
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Unreturned refunds
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Overcharged FBA fees
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Shipment quantity mismatches
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Disposal and removal errors
They audit your Seller Central data, identify reimbursement opportunities, file claims, and track the outcomes—saving you time and increasing your cash flow.
???? Why You Might Be Owed Money by Amazon
Here are common reasons Amazon owes sellers money:
| Problem | Eligible for Reimbursement? |
|---|---|
| Inventory lost in warehouse | ✅ Yes |
| Products damaged by Amazon | ✅ Yes |
| Refunded but not returned by buyer | ✅ Yes |
| Incorrect item weights/dimensions | ✅ Yes |
| Mishandled removal orders | ✅ Yes |
| Shipment discrepancies | ✅ Yes |
Amazon handles millions of items per day—and human error or system glitches are inevitable. If you don’t track and claim, you could be losing hundreds to thousands of dollars every month.
???? How Do Amazon Reimbursement Services Work?
Here's a step-by-step breakdown of how most FBA reimbursement services work:
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Account Access: You grant view-only access to your Seller Central account.
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Audit Reports: They analyze inventory, shipment, and return reports.
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Find Eligible Cases: Errors are flagged based on Amazon’s policies.
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Submit Claims: Manual or assisted claims are filed to Amazon support.
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Track Results: The service follows up and updates you when funds are recovered.
Many sellers say they didn’t realize how much money they were missing out on—until they used one of these services.
????️ Top Amazon Reimbursement Services (2025)
Here are some of the best services in the industry:
1. GETIDA
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✅ Amazon-approved partner
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✅ 100% performance-based
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???? Safe, manual claim filing
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???? Charges: 25% of recovered amount
???? getida.com
2. SellerLocker
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???? Built for high-volume sellers and aggregators
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???? Advanced analytics dashboard
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???? Custom pricing
???? sellerlocker.com
3. Helium 10 Refund Genie
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???? Great for DIY sellers
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???? Prepares ready-to-send claim messages
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???? Included in Helium 10 subscription
???? helium10.com
4. Refully
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???? Supports US, UK, EU sellers
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???? Easy-to-read dashboards
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???? 20%–25% of recovered amount or flat fee
???? refully.com
5. AMZRefund
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???? Hybrid of manual + automated claims
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✅ TOS compliant
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???? 10%–20% fee
???? amzrefund.com
???? Pros of Using a Reimbursement Service for Amazon
| Advantage | Why It Matters |
|---|---|
| ???? Recover lost money | Increase profits without extra sales |
| ⏱ Save time | No need to manually audit complex reports |
| ???? Stay compliant | Avoid automation that violates Amazon's TOS |
| ???? Track reimbursements | Full visibility into claims and results |
❗️What to Avoid in a Reimbursement Service
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❌ Services that file automatic bulk claims (risk of suspension)
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❌ Tools that violate Amazon’s Terms of Service
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❌ Agencies that ask for full account access (only give view/report access)
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❌ Hidden fees or unclear contracts
???? Final Thoughts
Using a trusted Amazon reimbursement service can help you recover money you already earned. Whether you're a beginner or a 7-figure seller, consistent auditing is key to protecting your profits.
Remember: this isn’t a bonus—it’s your rightful reimbursement. Don’t let it slip away.